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Communication technology continues to evolve, and South African businesses are facing a transformative shift in how they connect with customers and collaborate internally. This is largely driven by rapid advancements in Artificial Intelligence (AI) and cloud-based platforms, resulting in the […]

Len Lubbe, CEO at LoyaltyPlus For years, loyalty was treated as a marketing layer. It has been a case of points in, discounts out, and putting together a quarterly report that showed activity but not much else. That approach is

Global Trade Observatory Annual Outlook: 94% expect 2026 growth to match or exceed 2025 despite tariffs, costs and policy uncertainty The global trade outlook looks fragile. Business confidence does not. That’s the core finding of DP World’s new Global Trade

The agreement positions Corr-Serve as Seceon’s exclusive authorised distributor in Southern Africa, expanding local access to advanced AI-driven cybersecurity technology. Corr-Serve, a South African value-added distributor of cybersecurity solutions, has strengthened its long-standing partnership with Seceon, a global provider of

Following the release of new research, a leading industry expert has called on BPO providers to be more transparent to help potential customers understand the complexity of the sector. David Neale, founder of accreditation specialist GBPO Solutions, raised concerns after

The hybrid workplace has fundamentally reshaped how organisations operate. Businesses now depend on Software-as-a-Service (SaaS) platforms and cloud-based tools to collaborate, share, and store critical business data. While these tools deliver flexibility and scalability, they also expand the attack surface

In a landmark achievement for the continent’s digital transformation, Lombard and Credeq have become among the first companies in Africa to successfully deploy Gemini Enterprise, Google’s newest enterprise-grade AI enabler service. This breakthrough is the result of a collaboration between Synthesis, Google Cloud Africa, and the two pioneering

Cloud-native applications have transformed the way businesses operate, enabling faster innovation, greater agility, and enhanced scalability. Yet, with this evolution comes an equally complex security landscape. Traditional security approaches, which rely on fragmented tools and point solutions, are increasingly insufficient

Artificial Intelligence (AI) has become a strategic enabler across all industries. Whether it’s apps that suggest content based on user behaviour, systems that automatically optimise service performance, or dashboards projecting revenue and churn, everyone is looking for ways to leverage

February signals a fresh financial year, and for many businesses, it is the perfect opportunity to pause and reset essential systems. Payroll sits at the centre of compliance, workforce stability, and operational performance. Getting it right matters because accurate and