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According to PwC’s 2025 Customer Experience Survey, more than half (52%) of consumers have abandoned a brand due to a bad experience with its products or services, and nearly a third (29%) have done so because of poor customer experience, […]

Despite a challenging year for South Africa’s recycling economy, grassroots buy-back centres are experiencing a 20-30 per cent spike in productivity thanks to critical infrastructure investment in their collection and recycling efforts. The support comes from South Africa’s longest-standing producer

Integrated end-to-end solution strengthens trade links between Brazilian exporters and key African markets DP World has launched a new integrated logistics corridor connecting Brazil to Africa, strengthening trade connectivity between Latin America’s largest economy and high-growth markets across the African

A massive baling machine that compacts and readies materials for recycling is set to double the collection capacity of one of the Western Cape’s leading waste management businesses and, in turn, provide additional income for hundreds of informal waste pickers

President Ramaphosa recently announced government’s ambitious target of halving South Africa’s road deaths by 2030. With more than 12,000 lives lost on our roads each year, that goal is commendable, but the challenge remains considerable. Law enforcement and education will

South African procurement and supply chain functions are at a turning point, as artificial intelligence (AI) shifts from experimentation to embedded business infrastructure globally. Recent McKinsey research shows that 88% of organisations now use AI in at least one business

Rhenus Group announced the successful closing of the acquisition of the remaining 49 percent stake in LBH Global Agencies Inc. LBH Group is a globally active port agency with business sites in 24 countries worldwide. As an international maritime shipping

The South African air freight market has shown consistent year-on-year growth with an above-average upswing following the pandemic years. Now, in a trade environment driven by high-value, time-sensitive goods, the performance of air cargo hubs is not just crucial for

Leading global accountancy bodies are examining the practical implications of estimates and forward-looking information in sustainability assurance assignments Sustainability assurance professionals are entering a pivotal new phase in 2026, with a ground breaking global standard for assuring climate, social and governance information for investors now coming into force.  As

Exporters Western Cape (EWC) has underscored the urgent need for focused action to unlock the full potential of Cape Town’s port and maritime economy, warning that the current environment will not translate into growth without improved efficiency and coordination. This