South African businesses are past the experimentation phase with AI. The conversation has shifted from curiosity to capability. The real question facing CEOs and operations leaders now is not whether AI will be adopted, but who will build it, govern it, and make it deliver measurable work inside the organisation. IPT, a managed IT services and cybersecurity provider, is hosting an executive webinar to address that challenge head-on. The session will show how Microsoft Copilot can be deployed as a structured team of digital workers embedded into everyday operations, rather than as another isolated technology project.
Many organisations have introduced AI tools in pockets of the business. The result is often fragmented adoption, unclear accountability, and growing concern over data exposure, compliance, and return on investment. At the same time, boards and executive teams are seeking productivity gains, faster decision cycles, and cost efficiencies that AI promises, but few internal teams have the time or experience to design these responsibly.
The upcoming webinar will demonstrate how IPT works with Microsoft Copilot to move AI out of experimentation and into controlled execution. Attendees will see how task-driven Copilot agents can be designed to support executive preparation, financial analysis, operational reporting, customer engagement, and internal workflow coordination inside Microsoft 365 environments. The emphasis is on practical deployment, governance, and measurable business outcomes rather than technical novelty. Dillon Gray, Chief Operations Officer at IPT, will lead the session. He says the market has reached a point where leadership teams need clarity, not hype.
“Most organisations are under pressure to act on AI. What they lack is a safe, structured path to deployment that protects data, respects governance, and delivers visible operational value. This session is about showing business leaders how to build AI capability as part of the workforce, not as another disconnected tool.”
The webinar will cover how to identify high-impact business roles for AI support, how Copilot agents are configured within existing Microsoft 365 tenants, how access and permissions remain governed by corporate policy, and how success is measured over time. The session is designed for executive decision-makers who want to understand what real-world AI adoption looks like inside day-to-day business operations.
Webinar details
Title: Your New Teammate Is AI: Meet the Copilot Agent
Time: 10:00–11:00 (SAST)
Platform: Microsoft Teams
Date: 19 February 2026
Speaker: Dillon Gray, Chief Operations Officer, IPT Holdings (Pty) Ltd
