South African Airways is making a calculated bet on proximity. At Africa’s Travel Indaba 2025, the airline announced its plans to significantly expand its domestic and regional footprint. Johannesburg–George flights will resume in April 2026. East London will return to […]
What SAA’s Domestic Revival Means for Business Travel Strategy Read More »
In today’s business environment, customer experience (CX) has become the defining factor for success. Companies can ill afford to ignore the importance of service management. If anything, it must become a strategic driver of customer satisfaction and loyalty. This requires
Service management in the age of customer experience Read More »
Heating, energy, refrigeration, ventilation and air conditioning systems (HERVAC) are a fundamental component of the wholesale, distribution, logistics and supply chain industries. When storing and transporting food, pharmaceuticals, cosmetics and chemicals it is essential to maintain specific temperatures to prevent
FRIGAIR 2025: HERVAC Systems Fundamental Component of Supply Chain Industries Read More »
Can artificial intelligence predict the future? A new wave of AI-powered prediction tools is beginning to challenge one of our oldest assumptions: that the future is inherently uncertain. After correctly forecasting the Bitcoin spike and achieving over 80% accuracy in March Madness, the
The Future Was Supposed to Be Unknowable – Until AI Started Getting It Right Read More »
The Road Freight Association (RFA) notes the decision by the Minister of Finance to increase the fuel levy by 4% (petrol 16 cents and diesel 15c a litre). This will be directly felt by consumers, as transporters cannot absorb increases
Fuel Levy Hike: South African Consumers Face Heavier Burden, says RFA Read More »
AI, cybersecurity, and advanced analytics are no longer optional extras—they are reshaping the very fabric of global supply chains. As digital transformation accelerates worldwide, South African businesses are increasingly stepping up to lead this shift. According to KPMG’s 2024 Global
South Africa’s Supply Chain Digital Revolution: Who’s Leading the Charge? Read More »
In an era, where digital transformation is reshaping every facet of the financial services industry, Synthesis has emerged as a pivotal force, enabling banks to evolve with agility, security, and innovation. With over two decades of experience, Synthesis has strategically
From legacy to cloud: Synthesis architects the digital core of modern banking Read More »
Human resources has traditionally been about admin, efficiency and cost-cutting, but thanks to intuitive HR practices it’s finally doing what it says on the tin – optimising the human resource, says Angela McMean, VP of Human Capital and Development at
Pioneering leaders in the world of professional communication technologies recently converged at the Hytera Global Partner Summit (HGPS) in Cape Town for the first-ever Hytera summit on African soil, a successful event heralding the dawn of a new era of
As we look around and consider the disruption happening on a scale never seen before, it is worthwhile reflecting on the role of technology. It should make our lives easier, remove friction, automate repetitive tasks, and much more. However, in
